User manual
Reports
The Reports section lets you review operational performance and share it with your team or customers.
Available reports
- Alert and incident volume by period.
- Response and resolution times (MTTA / MTTR).
- Incidents by service, severity or team.
How to generate them
- Go to Reports from the side menu.
- Choose the period and filters (service, severity).
- View on screen or download the report.
Tip: use the same date range as your operations meeting so the figures match what the team discusses.